Software for Insurance Operations
Bonsure covers claims, underwriting, distribution and direct sales. We configure it to your products and connect it to your policy administration, billing and CRM systems.
Where Insurance Operations Lose Time
Most of the delay sits in the handoffs between brokers, underwriters, handlers and systems.
Manual First Notice of Loss
Claims arrive by email, phone and paper forms, and handlers re-key the same details into several systems.
Underwriting by Inbox
Submissions, referrals and approvals move between brokers and underwriters by email, with no shared view of the file.
Closed Core Systems
Policy administration and billing platforms are hard to connect to new channels, rating engines and data providers.
No Status for Agents or Customers
Agents and policyholders call in for updates because claim and policy status is not visible to them.
Audit Trails in Spreadsheets
Authority limits, approvals and file notes live in spreadsheets and inboxes, which makes audits slow.
Renewals That Depend on Reminders
Renewals, document requests and follow-ups rely on individual calendars instead of a shared workflow.
One Suite Across the Policy Lifecycle
Four modules for claims, underwriting, distribution and direct sales. Use one or combine them; each is configured to your products, roles and authority limits.
Claim Handler: From First Notice of Loss to Settlement
- Intake First notice of loss from web, email, phone and agents, captured once on the claim file.
- Assessment Coverage checks, reserves, documents and parties in one workspace for the handler.
- Settlement Payment approvals routed by authority limit, with every decision on the audit trail.
- Status Claim status shared with agents and policyholders, so fewer calls reach the desk.
Underwriter Portal: One File from Submission to Bound Policy
- Submission Brokers and agents submit risks through guided forms instead of email attachments.
- Referral Cases outside appetite or authority go to the right underwriter with the full file.
- Products Coverages, rating factors and documents configured per product line.
- Accounting Bound policies flow to billing and accounting without re-keying.
Agent Portal: The Book of Business in One View
- Book of business Policies, collectives and partners for each agent or broker.
- Tasks Renewals, document requests and follow-ups as shared tasks with due dates.
- Notifications Changes to claims and policies sent to the agent who owns the relationship.
- Partners Commission structures and partner agreements managed alongside the policies.
Quote and Buy: A Direct Channel for Policyholders
- Quote Customers request a quote online, rated with the same rules your underwriters use.
- Purchase Policies bought and paid for online, with documents issued on completion.
- Self-service Policyholders update details and download documents without calling in.
- Claims Customers file a claim online, straight into the claim handler.
Carriers
Claims, underwriting and integration with policy administration and billing.
MGAs and Program Administrators
Delegated underwriting with authority limits, referrals and bordereaux data.
Agencies and Brokers
Agent tools, customer portals and connections to quoting platforms and CRMs.
Banks and Lenders
Onboarding, document handling and approval workflows for financial products.
From Assessment to Rollout
Four phases, each with a result you can review before the next one starts.
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Step 01
Assessment
We review your claims, underwriting and distribution processes and the systems behind them.
Deliverables
- Process review
- System landscape
- Prioritized use cases
- Roadmap
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Step 02
Solution Design
We map Bonsure to your products and roles, or design a custom application where the suite stops.
Deliverables
- Architecture
- User experience
- Integration design
- Phase one scope
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Step 03
Development and Testing
We build in short cycles and test each release in a separate environment with your team.
Deliverables
- Working releases
- Integrations
- Test results
- Security review
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Step 04
Deployment and Training
We pilot with a small group, then roll out with training for users and administrators.
Deliverables
- Production release
- User training
- Administrator guide
- Support plan
When a Process Needs More Than a Module
The same team builds what Bonsure does not cover, on the same stack.
Custom Applications
Applications around your products, processes and roles.
Learn moreLow-Code with Mendix
Configurable applications your IT team can maintain.
Learn moreAI and Automation
Document extraction, claim triage, fraud signals and risk scoring.
Learn moreSystem Integration
Policy administration, billing, CRM and third-party data.
Learn moreCommon Questions about Insurance and Financial Services
How we work with carriers, MGAs, agencies and financial institutions.
Contact our teamBonsure is our insurance application suite. It has four modules: a claim handler, an underwriter portal, an agent portal and a quote and buy channel. You can deploy one module or combine them, and we configure each to your products, roles and authority limits.
No. We connect to the systems you run today, such as policy administration, claims, CRM and rating engines, through APIs and middleware. Replacement is only on the table when there is a clear reason for it.
Yes. For carriers and MGAs we focus on claims, underwriting and core system integration. For agencies and broker networks we build agent tools, customer portals and connections to quoting platforms and CRMs.
Role-based access, encryption, audit trails and approval workflows are part of every build. We align the design with your regulatory requirements and your internal security policies.
We work in phases. Each phase is tested in a separate environment, piloted with a small group and then rolled out with training and documentation for users and administrators.
Yes, once the data is in place. Typical use cases are document extraction, claim triage, fraud signals and risk scoring. We start with one use case that has a clear business case.
Discuss Your Insurance Operations with Our Team
Tell us which process slows your team down. We will show you the relevant Bonsure module or propose a first phase.
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01Discovery
We review your processes, systems and objectives.
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02Proposal
Defined scope, timeline and investment for phase one.
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03Delivery
A production release, with a roadmap to scale.