Accessibility Statement

Our Commitment

Bonjoy is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance Status

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

Measures We Take

Bonjoy takes the following measures to ensure accessibility:

• Include accessibility as part of our design and development process
• Provide clear navigation and consistent page structure
• Use sufficient color contrast between text and backgrounds
• Ensure all interactive elements are keyboard accessible
• Provide text alternatives for non-text content
• Test with assistive technologies
• Conduct regular accessibility reviews

Technical Specifications

This website is designed to be compatible with:

• Recent versions of popular screen readers (JAWS, NVDA, VoiceOver)
• Voice recognition software
• Operating system accessibility features
• Keyboard-only navigation
• Browser zoom features up to 200%

Known Limitations

While we strive for full accessibility, some areas may have limitations:

• Some older PDF documents may not be fully accessible
• Third-party embedded content (videos, maps) may have limited accessibility controls
• Complex data visualizations may require additional text descriptions

Alternative Formats

If you need information in an alternative format, please contact us and we will provide it in a format that meets your needs.

Feedback and Contact

We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers or need assistance, please contact us:

• Email: accessibility@bonjoy.com
• Phone: +1 (713) 400-1000
• Response time: We aim to respond within 2 business days

Reporting Issues

When contacting us about accessibility, please include:

• The web page URL where you encountered the issue
• A description of the problem
• The assistive technology you were using (if applicable)
• Your contact information for follow-up

Enforcement

If you wish to file a formal complaint about digital accessibility, you may contact:

• U.S. Department of Justice, Civil Rights Division
• 950 Pennsylvania Avenue, NW
• Washington, D.C. 20530
• Website: www.ada.gov
• Phone: 1-800-514-0301

Continuous Improvement

We are committed to making our website accessible to the widest possible audience. This is an ongoing effort, and we continue to work on improvements. This statement was last updated on the date shown above.